AI-Powered CX vs Dayforce
Funding, tech stack, customers, and competitors compared
AI-Powered CX
Genesys is an enterprise-grade cloud contact center (CCaaS) and AI-powered customer experience platform serving 8,000+ organizations across 100+ countries. Their flagship Genesys Cloud product delivers omnichannel CX orchestration, conversational AI agents, workforce management, and real-time journey analytics to mid-market and enterprise customers.
Dayforce
Dayforce (formerly Ceridian) is an enterprise-grade, AI-powered Human Capital Management (HCM) platform offering unified HR, payroll, workforce management, talent acquisition, and analytics across 200+ countries, serving organizations from 100 to 12,000+ employees. The company is a six-time consecutive Gartner Magic Quadrant Leader for Cloud HCM Suites, trusted by over 7 million users worldwide.
| Dimension | AI-Powered CX | Dayforce |
|---|---|---|
| Vertical | Telecom | HRTech |
| Segment | UCaaS/CPaaS | HR Software |
| Founded | ||
| Employees | 5001-10000 | 5001-10000 |
| Location | s 1302 El Camino Real, Suite 300 | Toronto, Ontario and Minneapolis |
| Funding | Growth ($2.2B)more funded | Growth ($2.6M) |
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Known Competitors
AI-Powered CX
Dayforce
Recent News
AI-Powered CX
- Newsroom
- Blog — Announcements
- Genesys to Offer Experience Orchestration Services on ...
Dayforce
- Ceridian Announces Ideal Talent Marketplace - Dayforce
- Ceridian To Acquire Ideal, a Market Leader in Talent Intelligence ...
- https://www.ceridian.com/company/newsroom/2019/cer...
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