Gladly vs Appcues
Funding, tech stack, customers, and competitors compared
Gladly
Gladly is a people-centered customer service platform that replaces traditional ticket-based support with a unified, lifetime customer conversation view spanning voice, email, chat, SMS, and social channels. The company targets mid-market and enterprise B2C brands, with a strong footprint in retail and e-commerce.
Appcues
Appcues is a no-code customer engagement and user onboarding platform purpose-built for SaaS companies, enabling product, marketing, and customer success teams to create personalized in-app experiences, email campaigns, and push notifications without engineering support. The company serves 1,500+ organizations globally and targets mid-market to enterprise SaaS businesses seeking to drive product adoption, user activation, and long-term retention.
| Dimension | Gladly | Appcues |
|---|---|---|
| Vertical | SaaS | SaaS |
| Segment | Sales-Led | Sales-Led |
| Founded | ||
| Employees | 51-200 | 51-200 |
| Location | ||
| Funding | Series B ($32.1M) | |
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Industry Signals
Gladly
Appcues
Known Competitors
Gladly
Appcues
Recent News
Gladly
- O'Melveny Advises Gladly on Launch of Gladly Sidekick
- Gladly secures $40M in funding led by AXA Venture ...
- February Releases
Appcues
- Announcing your new product | Appcues
- Announcing Appcues 2.0
- Behind our recent launch: Getting in-app and email on the same page
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