About Google: Our products, technology and company information - About Google vs AI-Powered CX
Funding, tech stack, customers, and competitors compared
About Google: Our products, technology and company information - About Google
Google LLC, a subsidiary of Alphabet Inc., is a global technology company offering internet search, digital advertising, cloud infrastructure, and AI-powered products including the Gemini family of models, Google Cloud AI/ML services, and Google Workspace. The company serves consumers, SMBs, and enterprise customers across 50+ products, with a 2026 strategic focus on AI agents and autonomous workflow orchestration.
AI-Powered CX
Genesys is an enterprise-grade cloud contact center (CCaaS) and AI-powered customer experience platform serving 8,000+ organizations across 100+ countries. Their flagship Genesys Cloud product delivers omnichannel CX orchestration, conversational AI agents, workforce management, and real-time journey analytics to mid-market and enterprise customers.
| Dimension | About Google: Our products, technology and company information - About Google | AI-Powered CX |
|---|---|---|
| Vertical | DataAI | Telecom |
| Segment | AI/ML Platform | UCaaS/CPaaS |
| Founded | 2020 | |
| Employees | 5001-10000 | 5001-10000 |
| Location | s 1302 El Camino Real, Suite 300 | |
| Funding | Venture ($58M) | Growth ($2.2B)more funded |
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Known Competitors
About Google: Our products, technology and company information - About Google
AI-Powered CX
Recent News
About Google: Our products, technology and company information - About Google
- Google News
- Google Alerts - Monitor the Web for interesting new content
- Check or change your Google News settings - Computer
AI-Powered CX
- Newsroom
- Blog — Announcements
- Genesys to Offer Experience Orchestration Services on ...
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