Twilio vs Appcues
Funding, tech stack, customers, and competitors compared
Twilio
Twilio is a cloud communications platform and CPaaS leader that provides developer-facing APIs for SMS, voice, email, WhatsApp, and identity verification, combined with a Customer Data Platform (CDP) and AI orchestration layer. They serve 392,000+ active customer accounts ranging from startups to global enterprises across industries including e-commerce, healthcare, financial services, and nonprofits.
Appcues
Appcues is a no-code customer engagement and user onboarding platform purpose-built for SaaS companies, enabling product, marketing, and customer success teams to create personalized in-app experiences, email campaigns, and push notifications without engineering support. The company serves 1,500+ organizations globally and targets mid-market to enterprise SaaS businesses seeking to drive product adoption, user activation, and long-term retention.
| Dimension | Twilio | Appcues |
|---|---|---|
| Vertical | Telecom | SaaS |
| Segment | UCaaS/CPaaS | Sales-Led |
| Founded | 2008 | |
| Employees | 51-200 | 51-200 |
| Location | ||
| Funding | Series B ($32.1M) | |
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Industry Signals
Twilio
Appcues
Known Competitors
Twilio
Appcues
Recent News
Twilio
- Press Releases - Twilio
- Press | TwilioMarch 18, 2026
- Twilio to Announce Fourth Quarter and Fiscal Year 2025 Results on ...
Appcues
- Announcing your new product | Appcues
- Announcing Appcues 2.0
- Behind our recent launch: Getting in-app and email on the same page
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