Twilio vs Loom
Funding, tech stack, customers, and competitors compared
Twilio
Twilio is a cloud communications platform and CPaaS leader that provides developer-facing APIs for SMS, voice, email, WhatsApp, and identity verification, combined with a Customer Data Platform (CDP) and AI orchestration layer. They serve 392,000+ active customer accounts ranging from startups to global enterprises across industries including e-commerce, healthcare, financial services, and nonprofits.
Loom
Loom is an async video messaging platform that enables teams to record and share screen, camera, and audio messages as an alternative to meetings and long email threads. Acquired by Atlassian in 2023 for approximately $975M, it operates a freemium product-led growth model serving businesses from SMBs to large enterprises globally.
| Dimension | Twilio | Loom |
|---|---|---|
| Vertical | Telecom | SaaS |
| Segment | UCaaS/CPaaS | Product-Led |
| Founded | 2008 | |
| Employees | 51-200 | 51-200 |
| Location | ||
| Funding | Growth ($203.6M) | |
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Industry Signals
Twilio
Loom
Known Competitors
Twilio
Loom
Recent News
Twilio
- Press Releases - Twilio
- Press | TwilioMarch 18, 2026
- Twilio to Announce Fourth Quarter and Fiscal Year 2025 Results on ...
Loom
- Updates & Announcements | From The Loom Community
- Announcing a New Company Initiative - Loom
- How to Announce New Products With Loom
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