Customer Experience Platform vs Business Process Optimization for the AI Era
Funding, tech stack, customers, and competitors compared
Customer Experience Platform
Airship is a mobile-first customer experience SaaS platform that enables brands to deliver AI-powered, cross-channel messaging—including push notifications, SMS/RCS, email, in-app experiences, and mobile wallet—without developer resources. Founded in 2009 and rebranded from Urban Airship, they serve enterprise and mid-market brands across retail, travel, media, finance, sports, and telecom verticals globally.
Business Process Optimization for the AI Era
ARIS is an AI-powered business process intelligence platform that helps enterprise organizations optimize operations, model processes, and prepare for agentic AI adoption. The company, founded in 1992 and recently spun out as independent in 2025, serves global enterprises across financial services, manufacturing, healthcare, government, and other industries.
| Dimension | Customer Experience Platform | Business Process Optimization for the AI Era |
|---|---|---|
| Vertical | MarTech | SaaS |
| Segment | MarTech Vendor | Sales-Led |
| Founded | 1992 | |
| Employees | 201-500 | 201-500 |
| Location | ||
| Funding | Series F ($218M)more funded | Growth ($32.5M) |
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Industry Signals
Customer Experience Platform
Business Process Optimization for the AI Era
Notable Customers
Customer Experience Platform
Business Process Optimization for the AI Era
Known Competitors
Customer Experience Platform
Business Process Optimization for the AI Era
Recent News
Customer Experience Platform
- Newsroom & Press Releases - Airship
- Airship Launches RCS Messaging to Power the Next Generation of ...
- Elevate'26 Convenes CX Leaders to Chart the Future of Agentic AI ...
Business Process Optimization for the AI Era
- The latest ARIS company news and press releases
- ARIS Announces Company Rebrand as a Next-Generation Agentic ...
- ARIS Announces Key Leadership Appointments and Renewed ...
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