Customer Experience Platform Company Profile

Airship is the only mobile-first customer experience platform that delivers measurable results through AI-powered, unified cross-channel experiences.

Industry: MarTech

Segment: MarTech Vendor

Team size: 201-500

Funding: Series F

Competitors: Braze, MoEngage

Generated by Kustiq, an AI company intelligence platform for B2B teams.

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Customer Experience Platform

airship.com
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Airship is the only mobile-first customer experience platform that delivers measurable results through AI-powered, unified cross-channel experiences.

Employees

201-500

Funding

Series F ($218M)

Pricing

Public pricing page

AI Classification

MarTechMarTech Vendor

Airship is a mobile-first customer experience SaaS platform that enables brands to deliver AI-powered, cross-channel messaging—including push notifications, SMS/RCS, email, in-app experiences, and mobile wallet—without developer resources. Founded in 2009 and rebranded from Urban Airship, they serve enterprise and mid-market brands across retail, travel, media, finance, sports, and telecom verticals globally.

Deep Intelligence

Buying Signals

  • Launched new AI Agents product line enabling automated campaign creation, content variant generation, and continuous optimization — signals major platform investment and differentiation push
  • Released Airship Experience Platform (AXP) as a net-new product tier targeting enterprise orchestration across the full customer lifecycle
  • Named enterprise logos including Ulta Beauty, Alaska Airlines, AccuWeather, Chipotle, The Home Depot, Air France, and NBCUniversal indicate active enterprise sales motion and expansion
  • Global office presence across Portland, San Francisco, New York, London, Paris, New Delhi, Munich, and Singapore signals international growth and GTM investment
  • Research publication citing 140% increase in purchase frequency from no-code native app experiences — signals content-led demand generation strategy actively supporting pipeline

Account Scoring

Tier ALow Churn RiskProduct Launch

Pain Signals

  • Pricing page shows only 'get a quote' with no published tiers or ranges, which may signal deal complexity or sales friction for mid-market prospects evaluating against more transparent competitors like Braze or CleverTap
  • Company page scraped with no substantive content loaded — suggests possible dynamic rendering or CMS gaps that may affect discoverability and inbound SEO
  • Last disclosed funding round was 2018 ($25M); with $218M total raised but no recent round announced, growth capital availability and runway may be a factor for enterprise prospects assessing vendor stability

Recommended Contacts

V

VP of Product Marketing

Marketing · VP

Recent News

  • Newsroom & Press Releases - Airship
  • Airship Launches RCS Messaging to Power the Next Generation of ...
  • Elevate'26 Convenes CX Leaders to Chart the Future of Agentic AI ...

Website Signals

HTTPS Secure

Social Links

Competitors

BrazeMoEngage

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