Customer Experience Platform vs Customer
Funding, tech stack, customers, and competitors compared
Customer Experience Platform
Airship is a mobile-first customer experience SaaS platform that enables brands to deliver AI-powered, cross-channel messaging—including push notifications, SMS/RCS, email, in-app experiences, and mobile wallet—without developer resources. Founded in 2009 and rebranded from Urban Airship, they serve enterprise and mid-market brands across retail, travel, media, finance, sports, and telecom verticals globally.
Customer
Customer.io is a marketing automation and customer messaging platform that enables businesses to send targeted emails, push notifications, SMS, and in-app messages triggered by real-time behavioral data. The platform primarily serves B2B SaaS companies, mobile apps, and e-commerce brands seeking lifecycle messaging and customer engagement automation.
| Dimension | Customer Experience Platform | Customer |
|---|---|---|
| Vertical | MarTech | MarTech |
| Segment | MarTech Vendor | MarTech Vendor |
| Founded | ||
| Employees | 201-500 | 201-500 |
| Location | ||
| Funding | Series F ($218M)more funded | Growth ($29.9M) |
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Known Competitors
Customer Experience Platform
Customer
Recent News
Customer Experience Platform
- Newsroom & Press Releases - Airship
- Airship Launches RCS Messaging to Power the Next Generation of ...
- Elevate'26 Convenes CX Leaders to Chart the Future of Agentic AI ...
Customer
- Announcements | Learn with Customer.io
- Customer.io crossed $100M: A note from the CEO
- Customer.io Has A New Look
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