Capterra vs Twilio
Funding, tech stack, customers, and competitors compared
Capterra
Capterra is a software review and discovery marketplace operating 100,000+ product listings across 900 categories with 2.5M+ verified user reviews, generating revenue through paid vendor listings and sponsored profiles. Founded in 1999 and acquired by Gartner in 2015, it was purchased by G2 in February 2026 for approximately $110M as part of a broader Digital Markets consolidation serving 200+ million annual software buyers.
Twilio
Twilio is a cloud communications platform and CPaaS leader that provides developer-facing APIs for SMS, voice, email, WhatsApp, and identity verification, combined with a Customer Data Platform (CDP) and AI orchestration layer. They serve 392,000+ active customer accounts ranging from startups to global enterprises across industries including e-commerce, healthcare, financial services, and nonprofits.
| Dimension | Capterra | Twilio |
|---|---|---|
| Vertical | SaaS | Telecom |
| Segment | Platform/Marketplace | UCaaS/CPaaS |
| Founded | 2008 | |
| Employees | 51-200 | 51-200 |
| Location | Arlington, VA | |
| Funding | ||
| G2 Rating | ||
| Pricing Page | ||
| HTTPS |
Industry Signals
Capterra
Twilio
Known Competitors
Capterra
Twilio
Recent News
Capterra
- Capterra Newsroom
- Capterra Launches Service Provider Marketplace, Expanding its ...
- Capterra Launches New Marketplace For Service Providers
Twilio
- Press Releases - Twilio
- Press | TwilioMarch 18, 2026
- Twilio to Announce Fourth Quarter and Fiscal Year 2025 Results on ...
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