Incident

incident.io is an all-in-one incident management platform unifying on ... Hear directly from our team about how we became an AI-first company.

Employees

51-200

Funding

Series B ($62M)

Pricing

Public pricing page

AI Classification

SaaSInfrastructure/DevTools

incident.io is a SaaS incident management platform that enables engineering, SRE, and DevOps teams to declare, manage, communicate about, and learn from production incidents. It integrates deeply with Slack and developer toolchains, targeting mid-market and enterprise technology companies.

Deep Intelligence

Buying Signals

Raised Series B funding (~$62M) in 2023, indicating aggressive growth phase and budget availability for new tooling
Active expansion of product surface area into on-call scheduling and workflow automation, suggesting broad platform investment
Growing headcount in engineering and go-to-market roles, typical of a post-Series-B scaling phase
Geographic expansion from UK-origin into North American enterprise market

Account Scoring

Tier ALow Churn RiskRecently Funded

Pain Signals

Scraped website content returned corrupted binary data across all pages, suggesting potential rendering or access issues that may hinder SEO and prospect self-education
Operates in a crowded incident management space dominated by entrenched legacy vendors (PagerDuty, OpsGenie), creating continuous competitive pressure on retention and differentiation
As a relatively young company (~2021 founding), brand recognition outside engineering-forward tech companies remains limited