Kustiq
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B2B Account Experience Software

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.
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Last verified 1 month ago
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kustiq.com/company/customergauge.com · cite this page

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Employees

51-200

Funding

Series A ($2.5M)

Pricing

Public pricing page

AI Classification

SaaSMarTech Vendor

CustomerGauge is a B2B SaaS platform providing Monetized Net Promoter (NPS) and Account Experience software, helping enterprises reduce churn and grow revenue by turning customer feedback into actionable account-level insights. Founded in 2007, they are Gartner's #1 ranked B2B Voice of Customer platform, serving mid-market and enterprise B2B companies.

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Social Links

Linkedin

Competitors

QualtricsCompetitorsqualtrics.com

B2B Account Experience Software is one of 3,020 B2B companies in the Kustiq directory.

B2B Account Experience Software is part of our SaaS directory.

Similar profiles: Avoma, Adaptive6, Env0, and The AI Analytics Platform for your whole team.

How Kustiq built this profile

How this profile was built

  • Live web rendering via Browserless headless Chrome, not a stale cached scrape.
  • Search intelligence via Serper API across the company site, LinkedIn, press, and GitHub.
  • Claude only picks the buckets. It never decides facts.
  • 12-factor churn engine. Deterministic score, zero LLM at scoring time.
  • SMTP RCPT TO handshake on every contact, at delivery time on full profiles (paid plan).

Read the full methodology in our LLM-readable reference or compare against the deterministic-vs-AI framework.

Frequently asked questions

Is this profile actually verified, or just generated by AI?
The structured fields come from a hybrid pipeline. Facts (location, employee range, funding, tech stack) come from live web rendering plus Serper search across the company site, LinkedIn, press, and GitHub. Claude only picks the buckets: vertical, segment, growth signal. It never decides facts. Contact emails on full profiles pass an SMTP RCPT TO handshake at delivery time.
How is this different from a contact database?
Kustiq profiles one company at a time and re-runs every 24h. Tools like Apollo and ZoomInfo rent access to a 50M+ row pool that ages every quarter. Different shape, different price, and the freshness story is the opposite.
What does "track this profile" do?
Tracking saves B2B Account Experience Software to your free dashboard, re-runs the pipeline every 24h, and alerts you when buying signals or pain signals change. Free with a signed-in account: 3 profiles a week, no card.
Can the profiled company remove this page?
Any company in the Kustiq directory can request removal at /trust#removal. Removed profiles return 410 Gone and stay out of search.
How fresh is the data?
B2B Account Experience Software was last verified 1 month ago. The page re-runs through ISR every 24h, and we run the SMTP handshake on contacts when you ask for them, not when we cached the row. The freshness card above the profile shows the exact relative date for the current visit.
Part of 3,020 AI-profiled B2B companies

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