Delight Company Profile

Finally, an AI concierge you can trust to care for your customers through the entire lifecycle. Built on memory, personalization, and omnipresence.

Industry: DataAI

Segment: AI/ML Platform

Team size: 1-10

Location: San Mateo, California, US

Competitors: Decagon, 11.ai, Sierra, Fin

Generated by Kustiq, an AI company intelligence platform for B2B teams. Multi-stage pipeline: AI classification + live web scraping + SMTP-verified contacts + 12-factor rule-based churn engine.

Company profile

Delight

Finally, an AI concierge you can trust to care for your customers through the entire lifecycle. Built on memory, personalization, and omnipresence.
Delight logo

AI-verified profile

Finally, an AI concierge you can trust to care for your customers through the entire lifecycle. Built on memory, personalization, and omnipresence.

Employees

1-10

Location

San Mateo, California, US

Pricing

Public pricing page

AI Classification

DataAIAI/ML Platform

Delight.ai is an Agent-as-a-Service platform delivering AI concierges for enterprise customer experience, built on Sendbird's infrastructure and powered by memory, personalization, and omnichannel delivery. It serves retail, healthcare, financial services, and travel verticals, processing 7B+ conversations and reaching 300M+ monthly active users globally.

Deep Intelligence

Account Scoring

Yellow Churn Risk

Social Links

Competitors

Decagon11.aiSierraFin

Delight is profiled by Kustiq, an AI company intelligence platform for B2B teams. Delight is one of 107 ai / ml platform companies in our Data & AI directory. Similar profiles include No code browser automation & web scraping, Creators, AdPlexity, and Serverless AI infrastructure | Cerebrium.

How Kustiq built this profile

Hybrid pipeline: deterministic verification + Claude reasoning

  • Live web rendering via Browserless headless Chrome, not a stale cached scrape.
  • Search intelligence via Serper API across {company site, LinkedIn, press, GitHub}.
  • Claude Sonnet 4.6 classifies vertical, segment, and growth signals; never used for facts.
  • 12-factor churn engine produces a deterministic risk score with zero LLM calls at scoring time.
  • SMTP RCPT TO handshake verifies every contact at delivery time on full profiles (paid plan).

Read the full methodology in our LLM-readable reference or compare against the deterministic-vs-AI framework.

Part of 3,020 AI-profiled B2B companies. Browse the full directory