DeskDay Inc Company Profile

Best PSA and ticketing system for MSPs and internal IT teams to manage tickets, workflows, billing, and customer communication with ease.

Industry: SaaS

Segment: Sales-Led

Team size: 11-50

Location: Delaware, USA

Funding: Growth

Generated by Kustiq, an AI company intelligence platform for B2B teams. Multi-stage pipeline: AI classification + live web scraping + SMTP-verified contacts + 12-factor rule-based churn engine.

Company profile

DeskDay Inc

Best PSA and ticketing system for MSPs and internal IT teams to manage tickets, workflows, billing, and customer communication with ease.
DeskDay Inc logo

AI-verified profile

Best PSA and ticketing system for MSPs and internal IT teams to manage tickets, workflows, billing, and customer communication with ease.

Founded

2022

Employees

11-50

Location

Delaware, USA

Funding

Growth ($3M)

AI Classification

SaaSSales-Led

DeskDay is an AI-powered PSA and ticketing platform founded in 2022 and built for MSPs and internal IT teams, combining multi-channel service desk, billing, contract management, project management, and workflow automation in one platform. The company positions itself as a modern, AI-native alternative to legacy PSA tools, with Microsoft Teams-native ticketing and an embedded AI assistant (Helena) for tech support teams.

Deep Intelligence

Account Scoring

Yellow Churn Risk

DeskDay Inc is profiled by Kustiq, an AI company intelligence platform for B2B teams. DeskDay Inc is one of 59 sales-led companies in our SaaS directory. Similar profiles include Resend · Email for developers, Complianceexperts, Cloud-based data analytics exploration for all, and Growthbook.

How Kustiq built this profile

Hybrid pipeline: deterministic verification + Claude reasoning

  • Live web rendering via Browserless headless Chrome, not a stale cached scrape.
  • Search intelligence via Serper API across {company site, LinkedIn, press, GitHub}.
  • Claude Sonnet 4.6 classifies vertical, segment, and growth signals; never used for facts.
  • 12-factor churn engine produces a deterministic risk score with zero LLM calls at scoring time.
  • SMTP RCPT TO handshake verifies every contact at delivery time on full profiles (paid plan).

Read the full methodology in our LLM-readable reference or compare against the deterministic-vs-AI framework.

Part of 3,020 AI-profiled B2B companies. Browse the full directory