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Featurebase

The modern way of collecting user feedback. We founded Featurebase at the end of 2020 because the way we collected feedback at our previous startup was a mess.
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Last verified 1 month ago
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The modern way of collecting user feedback. We founded Featurebase at the end of 2020 because the way we collected feedback at our previous startup was a mess.

Employees

11-50

Funding

Growth ($3M)

Tech Stack

Cloudflare, Vercel

G2 Rating

3.2/5 · 1 review

AI Classification

SaaSProduct-Led

Featurebase is a modern customer support and product feedback platform purpose-built for SaaS companies, enabling automated AI support, structured feedback collection, and product update announcements. It serves thousands of SaaS teams ranging from early-stage startups to enterprises, with notable customers including Elementor, HackerRank, Raycast, and Beehiiv.

Deep Intelligence

Account Scoring

Medium Churn Risk
  • Growth — mature / stable
  • Thin digital footprint
  • Only 1 reviews — thin traction

Tech Stack

CDN

Cloudflare

Hosting

Vercel

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Social Links

Linkedin

Featurebase is one of 2,673 B2B companies in the Kustiq directory.

Featurebase sits among 147 product-led companies in our SaaS directory.

Similar profiles: Attio, Crisp, DealHub AI, and Instantly.

Both are at Growth. See Featurebase vs Attio side by side.

Both sit in the 11-50 headcount band, and both are at Growth. See Featurebase vs Crisp side by side.

DealHub AI sits in the 201-500 headcount band while Featurebase is at 11-50, and both are at Growth. See Featurebase vs DealHub AI side by side.

Segment benchmark

How Featurebase compares with other Product-Led companies

Featurebase is one of 147 Product-Led companies profiled in the Kustiq SaaS directory, which holds 344 SaaS companies in total. Every number below is computed from those profiles.

Featurebase sits in the 11-50 headcount band. 20% of the 110 segment peers with a known team size are smaller. 42% of those peers share the same band.

The most common tech detections across the 52 peers with a visible stack are Cloudflare (50%), Google Analytics (25%), and Next.js (17%). Featurebase runs Cloudflare.

Among the 59 segment companies with disclosed funding, Growth is the most common stage (54%). Featurebase is at Growth.

The median founding year across 47 peers with a known founding date is 2015.

San Francisco is the most common HQ city in this segment, home to 14% of the 35 peers with a known location.

Benchmarks are recomputed from live directory data, so they move as profiles refresh. Counts cover Kustiq-profiled companies, not the whole market.

How Kustiq built this profile

How this profile was built

  • Live web rendering via Browserless headless Chrome, not a stale cached scrape.
  • Search intelligence via Serper API across the company site, LinkedIn, press, and GitHub.
  • Claude only picks the buckets. It never decides facts.
  • 12-factor churn engine. Deterministic score, zero LLM at scoring time.
  • SMTP RCPT TO handshake on every contact, at delivery time on full profiles (paid plan).

This profile was built from 1 rendered page of featurebase.app, search coverage across the live web, and a review parse of 1 ratings on .

Read the full methodology in our LLM-readable reference or compare against the deterministic-vs-AI framework.

Frequently asked questions

How many employees does Featurebase have?
Featurebase has 11-50 employees, based on public sources read at the last profile run. That makes it larger than 20% of the 110 profiled Product-Led peers with a known team size.
What industry is Featurebase in?
Featurebase is a SaaS company in the Product-Led segment.
Is this profile actually verified, or just generated by AI?
The structured fields come from a hybrid pipeline. Facts (location, employee range, funding, tech stack) come from live web rendering plus Serper search across the company site, LinkedIn, press, and GitHub. Claude only picks the buckets: vertical, segment, growth signal. It never decides facts. Contact emails on full profiles pass an SMTP RCPT TO handshake at delivery time.
How is this different from a contact database?
Kustiq profiles one company at a time, live from the web when you ask. Tools like Apollo and ZoomInfo rent access to a 50M+ row pool that ages every quarter. Different shape, different price, and the freshness story is the opposite.
What does "track this profile" do?
Tracking saves Featurebase to your free dashboard so you can re-run the full pipeline on it anytime. Free with a signed-in account: 3 profiles a week, no card.
Can the profiled company remove this page?
Any company in the Kustiq directory can request removal at /trust#removal. Removed profiles return 410 Gone and stay out of search.
How fresh is the data?
Featurebase was last verified 1 month ago. The data refreshes when anyone re-runs the profile (the Re-run now button above does exactly that), and we run the SMTP handshake on contacts when you ask for them, not when we cached the row. The freshness card above the profile shows the exact relative date for the current visit.
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