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Chattermill Ltd Company Profile

Chattermill is the CX intelligence platform that unifies all your fragmented feedback and turns it into precise AI-powered insights—so your CX, Product and Insights teams know exactly what to act on first.

Industry: DataAI

Segment: Analytics/BI

Team size: 51-200

Location: London, United Kingdom

Funding: Series B

Tech stack: Cookiebot

Competitors: UnitQ, Medallia, Enterpret

Generated by Kustiq, an AI company intelligence platform for B2B teams. Multi-stage pipeline: AI classification + live web scraping + SMTP-verified contacts + 12-factor rule-based churn engine.

Company profile

Chattermill Ltd

Chattermill is the CX intelligence platform that unifies all your fragmented feedback and turns it into precise AI-powered insights—so your CX, Product and Insights teams know exactly what to act on first.
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Chattermill is the CX intelligence platform that unifies all your fragmented feedback and turns it into precise AI-powered insights—so your CX, Product and Insights teams know exactly what to act on first.

Employees

51-200

Location

London, United Kingdom

Funding

Series B ($26M)

Tech Stack

Cookiebot

Pricing

Public pricing page

AI Classification

DataAIAnalytics/BI

Chattermill is an AI-powered Voice of Customer and customer feedback analytics platform that unifies feedback from surveys, reviews, support tickets, social media, and voice calls into actionable CX intelligence. Founded in 2015 and backed by institutional investors, it serves enterprise CX, Product, and Insights teams at brands including Uber, HelloFresh, and Wise.

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Tech Stack

Privacy

Cookiebot

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Social Links

TwitterYoutubeFacebookLinkedin

Competitors

UnitQMedalliaEnterpret

Chattermill Ltd is profiled by Kustiq, an AI company intelligence platform for B2B teams. Chattermill Ltd is one of 40 analytics / bi companies in our Data & AI directory. Similar profiles include GetAccept, Appcues, Freshpaint, and Attio.

How Kustiq built this profile

Hybrid pipeline: deterministic verification + Claude reasoning

  • Live web rendering via Browserless headless Chrome, not a stale cached scrape.
  • Search intelligence via Serper API across {company site, LinkedIn, press, GitHub}.
  • Claude Sonnet 4.6 classifies vertical, segment, and growth signals; never used for facts.
  • 12-factor churn engine produces a deterministic risk score with zero LLM calls at scoring time.
  • SMTP RCPT TO handshake verifies every contact at delivery time on full profiles (paid plan).

Read the full methodology in our LLM-readable reference or compare against the deterministic-vs-AI framework.

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